Payment & Billing Policy
Governing financial transactions, invoicing, and credit terms for global operations.
1. Overview
This Payment & Billing Policy governs all financial transactions conducted through the Factory Clix platform, including product purchases, service bookings, RFQ orders, and project supply transactions. By using the platform, users agree to comply with this policy.
2. Accepted Payment Methods
Factory Clix may accept payments through the following methods (subject to availability):
3. Payment Terms
Full payment may be required at the time of order confirmation unless credit terms are approved.
Payment structure may include advance payment, milestone payments, or full settlement as per quotation. Custom pricing will be defined in the official agreement.
4. Credit Terms (For Approved Businesses)
Factory Clix may offer credit facilities based on internal approval. Credit periods and limits will be defined in writing. Late payments may attract penalties or suspension of services.
5. Invoicing & Billing
Official invoices will be issued for all confirmed transactions. Customers are responsible for verifying billing details and reporting discrepancies within the specified timeframe.
6. Taxes & Duties
All applicable taxes (GST, VAT, or local taxes) will be charged as per governing laws. For international trade, customers are responsible for customs duties and import regulations.
7. Late Payments & Penalties
Delayed payments may result in order hold, service suspension, or cancellation. Interest or late fees may apply as per agreed commercial terms.
8. Payment Security
We implement reasonable security measures to protect transactions. Users must ensure secure use of payment credentials.
10. Disputes
Billing disputes must be reported within 7 days of invoice issuance. Valid disputes will be resolved in accordance with internal policies.