Our Terms & Conditions

1. Overview:
Factory Clix is a global e-commerce platform enabling industrial procurement, services, project supply, and compliance solutions by connecting businesses with verified suppliers and service providers. It enables you to source items at direct factory prices of items being sold.

2. Platform Services:
The platform offers RFQ submission, direct purchasing, service booking, and bulk/project sourcing. All transactions are subject to availability and acceptance.

3. User Obligations:
Users must provide accurate information, use the platform lawfully, and maintain account confidentiality.

4. Orders & RFQ:
Orders, quotations, and service requests are subject to confirmation, pricing validation, and availability.

5. Vendor & Third-Party Services:
Factory Clix works with verified suppliers and service partners but does not manufacture products unless specified. Delivery and service performance depend on vendor agreements.

6. Compliance Responsibility:
Users must ensure proper use of sourced products/services according to applicable industrial, safety and local/International laws.

7. Intellectual Property:
All content, branding, and platform materials belong to Factory Clix and may not be copied or reproduced without permission.

8. Limitation of Liability:
Factory Clix is not liable for indirect or consequential losses, delays, or third-party disruptions.

9. Updates:
Terms may be updated without prior notice.

10. Governing Law:
These terms are governed by applicable commercial laws of the operating jurisdiction.

11. International Trade & Export:

For cross-border transactions, customers are responsible for customs duties, import regulations, and compliance with international trade laws unless otherwise agreed in writing.

12. Dispute resolution & Arbitration:

Any disputes arising from platform use shall first be resolved through mutual discussion. If unresolved, disputes may be subject to arbitration under applicable commercial laws of the governing jurisdiction.